Careers

SALES/SR.SALES CONSULTANT

SALES CONSULTANT / SR.SALES CONSULTANT

  • KEY PURPOSE
  • The Sales Consultant is responsible for selling new vehicles with the objective of achieving Volume and Customer Satisfaction standards. Assist
  • customers in determining vehicle needs and completing financing paperwork, wherever applicable. Build customer loyalty and increase
  • Customer Satisfaction through professionalism, trustworthiness, sincerity, positive attitude and a business-like appearance in every customer touch point.

 

Job Description

  • Greets all customers promptly; provides timely professional service.
  • Completes Customer Records (CDIF) promptly and accurately.
  • Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer   concerns, and sells additional services when appropriate.
  • Improve SSI , RDI or any other customer satisfaction related scores
  • Builds customer loyalty and promotes the dealership brand image.
  • Is accurate and timely in completing paperwork and assigned tasks.
  • Sells accessories, Insurance and Finance products.
  • Delivers vehicle to customers in a positive and memorable way.

 

Skills required

  • Effective communication and presentation skills to generate enquiries
  • Selling skills and convincing skills.
  • Negotiation skills to close sales deal.
  • Confident and Persuasiveness
  • Good learning ability.
  • Basic Computer knowledge

Desired Candidate Profile

 

  • Pre-University/12th and above
  • Age: 18 - 28 Years
  • Preferably worked in Auto Industry/Automobile Dealership/Used Car Industry
  • Preferably worked in Sales/Marketing/Customer Relations
  • Good to know English/Hindi
  • Preferably from Delhi/NCR

Dealer Profile

  • Shiva Auto Car  aims to play an important role in establishing Chevrolet  brand and its standard in Delhi/NCR
  • Shiva Auto Car philosophy "Putting the Customer first" and serve to "Fix the problems the first time"
  • Our Vision: Understanding The fastest way to reach customer's heart. Today's luxury becomes the basic need for tomorrow.
  • Our Mission:
  • To be No.1 in achieving Customer Satisfaction & to provide best services at all times to our valuable customers.

Tele - marketing Executive

Female candidate should be graduate with good communication skills and command of English with 2-3 years’ experience in telemarketing.