SALES CONSULTANT / SR.SALES CONSULTANT
- KEY PURPOSE
- The Sales Consultant is responsible for selling new vehicles with the objective of achieving Volume and Customer Satisfaction standards. Assist
- customers in determining vehicle needs and completing financing paperwork, wherever applicable. Build customer loyalty and increase
- Customer Satisfaction through professionalism, trustworthiness, sincerity, positive attitude and a business-like appearance in every customer touch point.
- Greets all customers promptly; provides timely professional service.
- Completes Customer Records (CDIF) promptly and accurately.
- Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate.
- Improve SSI , RDI or any other customer satisfaction related scores
- Builds customer loyalty and promotes the dealership brand image.
- Is accurate and timely in completing paperwork and assigned tasks.
- Sells accessories, Insurance and Finance products.
- Delivers vehicle to customers in a positive and memorable way.
- Effective communication and presentation skills to generate enquiries
- Selling skills and convincing skills.
- Negotiation skills to close sales deal.
- Confident and Persuasiveness
- Good learning ability.
- Basic Computer knowledge
Desired Candidate Profile
- Pre-University/12th and above
- Age: 18 - 28 Years
- Preferably worked in Auto Industry/Automobile Dealership/Used Car Industry
- Preferably worked in Sales/Marketing/Customer Relations
- Good to know English/Hindi
- Preferably from Delhi/NCR
- Shiva Auto Car aims to play an important role in establishing Chevrolet brand and its standard in Delhi/NCR
- Shiva Auto Car philosophy "Putting the Customer first" and serve to "Fix the problems the first time"
- Our Vision: Understanding The fastest way to reach customer's heart. Today's luxury becomes the basic need for tomorrow.
- Our Mission:
- To be No.1 in achieving Customer Satisfaction & to provide best services at all times to our valuable customers.